A queue management system is a set of tools and sub-systems assist in controlling customers’ flow, managing the waiting time and enhancing customers’ experience for multiple industries including banking, healthcare, retails, education, government, and telecom.
We offer numerous Q-Management systems (QMS) and solutions depending on the customer’s requirements. Numerous models ranging from normal token display to robust Q-Management system with touch screens and remote management application. This tool helps business to reduce number of people waiting in their premises. Our self-serve Queue management kiosk takes away the stress of reception managed token number distribution. In order to provide controlled distribution of the token numbers, our system also empowers businesses with our reception managed ticket dispensers that create more responsive and adequate environment for everyone.It also provide tools like Real Time Analytical & Graphical report, Live Dashboards,Alerts and notifications (and much more) to improve staff efficiency and also plays a key role in increased customer satisfaction.
Know which staff are available and which queues need attentions as customers enter your store
Change queue categories and view up to date reports
Send updates to your customers regarding their position in the queue
Encourage customers to join the queue without any hassle
Create in-store events, and enroll participants through the floor manager app
Configure staff rosters and allow your customers to book appointments
Lorem Ipsum is simply dummy text of the printing and typesetting industry
View waiting, serving and finished queues at a glance
Move customers across different queues with a asimple touch interface
Send SMS reminders to your customers so they can better utilise their wait time
The bookings and events module lets you manage all customer requirements from a single device
Customers can easily set appointments ahead of their arrival
Receive booking details in your email with the opinion to add to your calender
